Frequently Asked Questions (FAQ)

How do I disable ad blocking on only one specific website?

Simply click on the Black Shield icon in the upper right-hand corner of the browser as shown below:

Then click 'Disable On This Site' (making sure you're currently on the URL you want to disable blocking on):

The page will then reload with AdBlaster disabled.

How do I uninstall AdBlaster?
Uninstalling? -- Click here.

Step 1: Click the Black Shield in the upper right-hand corner of your browser as shown below:

Step 2: Click the uninstall button found in the lower, left-hand side of the box.

Step 3: Click on 'UNINSTALL AdBlaster':

Why do I have a Yellow shield NOT a Black shield?

If you have a Yellow shield and not a Black one, Click on the Yellow Shield and then on the gear wheel in the upper right side of the box as shown below.

Once you click on the gear, you'll see the page blow. Click the box that reads 'Enter it HERE' and enter the code that was sent in your invoice.

You may have to also turn it back on, but it will tell you if it's off.

Why is the Black shield is missing from my browser toolbar?

If you don't see your Black shield anymore it may either be disabled or hidden. To see if it's hidden, follow these steps:

If you see the Black shield at the top, right click on it.

When you right click on it, you will see the option to 'Show in toolbar' as seen below. Click 'Show in toolbar'. You should now see the Black shield in the Chrome toolbar!

How do I activate AdBlaster after I've purchased it?

AdBlaster should auto-upgrade on your computer and your app should refresh in a few minutes.

If AdBlaster does not refresh, manually update your application by simply left clicking the Black Shield in the upper right-hand corner of the browser (as seen below):

Then click on the settings wheel at the top of the box:

Then put in the license code that we sent to you when you purchased and hit submit.

How do I purchase a subscription on AdBlaster?

Simply click 'Upgrade Now' as seen below:

This will open your web browser to the subscription page where you can choose which subscription works best for you.

How do I open AdBlaster to see how many ads I've blocked?

Left click the the Black shield in the upper right hand corner of your browser.

The green arrow points to the ads blocked on your current site. The red boxed area shows the total lifetime blocked ads and trackers since you installed.

How much does it cost?

Is your FREE trial expiring? Click the UPGRADE NOW button to see the price breakdown or go to:
What browsers does AdBlaster support?

AdBlaster works with all Apple desktop computers and Microsoft Windows desktop machines running Windows 8 & Windows 10 software.

We support the following browsers:

Please note that while we do not currently support mobile devices, we are hard at work on a mobile version that will be released soon! Keep checking back with us for further details.

How do I add my AdBlaster subscription to other computers?

To add your license to another device, simply go to on that device and download the free install.

Once it's installed, open the extension and the settings wheel as seen below:

Lastly, put your code in where indicated:

Will AdBlaster work on my phone or iPad?

At this time, we do not support mobile devices such as mobile phones and tablets.

We're working on increasing support to include more devices in the future, so stay tuned!

How do I report a bug?

Think AdBlaster is causing a website to not work correctly?

We're committed to making our product as beneficial as possible and would love to hear from you.

Click Here to Let us Know
Experiencing any unexpected behavior on web sites?

Are you clicking a link on a web page and nothing is happening?

It could be that AdBlaster thinks that new window is an ad. Try disabling on that website to continue logging in, making your selection, etc. Once you've completed the action you can re-enable AdBlaster to continue blocking ads on that site.

Please follow the below steps:

Step 1: Click on the Black Shield icon in the upper right-hand corner of the browser as shown below:

Step 2: Then click 'Disable On This Site' so that the page will reload with AdBlaster disabled.

Step 3: Click on the Grey Shield icon in the upper right-hand corner as did in Step 1 and click 'Enable On This Site' to re-enable AdBlaster on this site.

How do I cancel my subscription?
Cancel Subscription?
Click here to go to "My Account" Page and follow the below steps:

Step 1: Uncheck the Auto-Renew Status as shown below:

Step 2: Click the button "Yes" found in the "Auto Renew" popup opened.